Privacy Policy for Flo Acupuncture
Effective Date: 01/12/2024
Flo Acupuncture (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect the information we gather about you when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
- Cookies and IP Address: Our website uses basic cookies to collect information such as your IP address and browsing behaviour. This data is primarily collected via Google Analytics to monitor website performance and improve user experience.
- Personal Information: When you fill out a form on our website, we collect your full name, email address, phone number, and any other details you provide voluntarily.
2. How We Use Your Information
We use your information for the following purposes:
- To process and respond to inquiries submitted through our website forms.
- To improve our website functionality and user experience through analytics.
- To contact you regarding services, appointments, or follow-ups based on your enquiries.
3. Cookies and Google Analytics
- Cookies are small text files placed on your device to help our website recognise your browser and improve your experience.
- We use Google Analytics to track user interactions on our site. This data helps us understand how visitors use our website but does not personally identify you.
- You can disable cookies in your browser settings. Please note that this may affect your ability to use certain features of our website.
4. Data Storage and Security
We are committed to safeguarding your personal data:
- Information provided through forms is stored securely and accessed only by authorised personnel.
- We use reasonable measures to protect your data from unauthorised access, disclosure, or alteration.
5. Sharing of Information
We will never sell or rent your personal information to third parties. We may share your data only when required by law or necessary to provide our services (e.g., with service providers supporting our website functionality).
6. Your Rights
You have the following rights concerning your personal data:
- Access and Correction: You can request a copy of the information we hold about you and ask us to correct any inaccuracies.
- Erasure: You may request that we delete your personal data, subject to legal obligations.
- Withdraw Consent: You can withdraw consent for us to process your data at any time.
To exercise these rights, please contact us at [Insert Contact Details].
7. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and where appropriate, notified to you via email.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
- Email: contact@flo-acupuncture.com
By using our website, you consent to the terms of this Privacy Policy.